Horsmans Place Patient Reference Group

Would you like to have a say about the services provided at Horsmans Place Partnership?
 
The Horsmans Place Patient Reference Group would like to hear your views.
 
By providing your email details we can add them to a contact list that will mean we can contact you by email every now and again to ask you a question or two. Please click here and fill out this form click here to download the PRG invitation document and then email it to us here gp.g82048@nhs.net.  Alternatively, you can hand it in to reception next time you stop by the surgery.  We will then add you to our Patient Reference Group email list.

Patient Surveys

If you would like to answer a short patient survey, please click on the link below:
www.surveymonkey.com

It will only take 2-minutes of your time.

Questions and Answers

Q  Why are you asking people for their email address details?
A  We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing, to identify areas for improvement?

Q  Will my doctor see this information?
A  This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient-focused.  If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.  

Q  Will the questions you ask me be medical or personal?
A  We will only ask general questions about the practice using short questionnaires.
 
Q  Who else will be able to access my contact details?
A  Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.
 
Q  How often will you contact me?
A  Not very often… [probably once every 3-months]

Q  What is a patient group/patient participation group?
A  This is a group of volunteer patients who are involved in making sure the surgery provides the
services its patients need.
 
Q  Do I have to leave my contact details?
A  No, but if you change your mind, please let us know.
 
Q  What if I no longer wish to be on the contact list or I leave the surgery?
A  We will ask you to let us know by email if you do not wish to receive further messages.